• I have to bring up our tour Conductor Harry Hao, he is very knowledgeable, friendly and welcoming. Especially, I like to give the credit to Mr.Louis Wong. His attitude was very nice. He helping to push the wheelchair for an eight months pregnant women and baby sister 3 tots, he rather take the suffering himself and comfort to others. He is very sincere and humbler person. I’m glad Joy Holiday had such super nice employee he deserve a reward for what I saw he been done. I will highly recommend anyone to Joy Holiday. The staff are very professional we were under safety driver and made the trip very enjoyable. Over all has a excellent experience.
  ------ Helen H. Tsai, San Jose, CA. Nov 12, 2007 Tour code: WY7
  
  
  
• We who went on a tour to Mount Rushmore, Yellow Stone Park, etc on September 22 throught September 29, 2007 are so glad to have gone on his trip particularly because of your guide, James Li who made our time soooo pleasant and happy. We all (and I cane confidently state on behalf all who participated) that his knowledge of all places, hotels, locations, routes even prices, timings, punctuality, his true advised, his eagerness to show everything even those not originally included in the itinerary, his sense of light humor and music, his narration both in Chinese as well as in English, his cool in the face of severe provocation enchanted us all. He had been a wonderful guide and also he became an unforgettable friend. He looked after each on individually and always with abundant smile. We feel that we were lucky to haven detailed James on this tour.
  
  His sprite of entertainment sometimes by joke and often sons to be sung but the participants and a few times himself both in Chinese, English and a line or two in Hindi kept us happy an laughing. We will certainly remember this trip for a long long time but we will surely remember James as well. Since our arrival back here we have been telling our friends all I have written in this mail. We would be very thankful to your company if you detail only James on our future trips. We all came closer to each other even to Chinese during this week and in fact closer to among ourselves even. I must express that many of the above apply to the Driver, Richard who was exceptionally pleasant and always smiling. It also ”behaved” well all through, thanks to its maintenance by your company. In short each each every aspect of this tour was “goooooood”. This mail is becoming too long and I end it here thought I wish to write a lot more.
  ----- Narindar Chopra, October 06, 2007
  
  
  
• My name is Doris Chew. I have just returned from the 7-day Yellowstone Park/Mt Rushmore tour that started on Sept.9 and was with a party of 7. We wanted to let you know that we have an extraordinary time. Our tour guide, James Li ,Was superb. He was efficient, friendly, and informative and definitely excelled at his job. The is the 3rd trip that I have personally taken with your company. Happily, James has been my guide all three times and I always felt a jolt of relief every time I saw him at the front of the bus! I want to personally let you know about the excellence of his job performance. He definitely deserves a Christmas bonus!!
  ----- Doris Chew, Sept.16, 2006
  
  
  
• 首先,非常感謝貴公司的Ricky Chang擔任這次Las Vegas (July11 ~ July14) 旅程規劃,及Harry Hao擔任這次旅程的司機兼導遊. 這次的旅程中,由於我個人連絡與確認的疏忽,導致在途中發生了許多問題,例如:交車時間與小費…等等問題,也造成了貴公司許多的不便與困擾,在此像兩位(Mr.Chang & Mr.Hao)說聲抱歉. 特別是Harry,在四天旅途中各種問題不斷發生的同時,能擁有高度的專業與情緒管理,將許多困擾的事情逐一完美的解決. 我深深相信,這一定是具備高度專業的導遊與活動策劃人員,才能夠克服的問題. 在此非常感謝他的高度配合與服務. 無論如何,這次的旅程總算是順利落幕,在此深深表達我的感謝之意與對於兩位高度專業的態度與情緒管理感到佩服. 期望未來還能有機會能請兩位協助或是可以參予兩位所策劃的旅遊行程. 敬祝. 身體健康 業績蒸蒸日上.
  ------ Jessie Liu 敬上
  
  
  
• 寄去幾張相片, 這回我比較滿意, 看來相機也不太壞, 希望你也喜歡, 尤其在冰川上的那張, 太棒! 回來後, 我終於買了一個digital camera,因為這次是我film實在太不容易, 所以下次就有更好的相機用了! 謝謝你一路操勞, 使我們大家都能旅行愉快, 也希望你和你太太別太累著,要注意身體參加你的團真的很enjoyable, you are perfect!! 我馬上就要回北京了, 10月才回來, 爭取回來後冬天再能參加你的團. 祝你們的身體健康. Have A Good Summer
  ------ Liya
  
  
  
• My wife and I recently took a tour with your company (southern California ) along with relative from Taiwan. Our tour guide was Louis wang and I have to report to your  that Louis did an excellent for  us   a guide.  He was most helpful and really went out of his way to make trip enjoyable and successful. Everyone on the tour appreciated his knowledge and help
  ------ William chang, Oct 4, 2007
  
  
• I had good experience w/ you as my tour guide to Yellowstone National Park and a four days desert trip on last several years. Last Memorial Holiday my daughter and I joined your 7 days Grand Circle desert trip, it is such a wonderful experence again. James is very responsbile, honest and hard working tour guide who has render great services to all of us.
  Your company have good quality and cheap tour fare. I want to recommend your Grand Circle tour to my clients. Please mail me the colorful one page brochures to my office, I will pass on to my clients. The highest compliment I can receive is the referral of your friends, family and business associates. Thank you for your trust.
  ----- LYNN CHIANG, CPA, Fremont, CA, Jun 2, 2008
  
  
• It was very nice to see you again on our trip to Oregon last weekend. Attached is the picture that was taken when last time my mom and I joined your tour to the Yellow Stone Park. You are in the picture! :) Sorry for sending this late...Hope your everything is going well. Take good care and don't work too hard :)
  ------ Jin, May 1, 2008
  
  
• Just a short note to express our sincere. Thanks to both of you for providing such an excellent yellowstone park tour. Your courtesy and information related to various sightseeing places were very informative and interesting. and we really enjoyed the company and the friendliness of every one in our group; They are really a great bunch of people. Regarding you richard, we both really enjoyed your sense of humor thoughout the tour, please accept the appreciation for everything you both have done for us on this tour many thanks
  ------ Bal & Tara, May 2008
  
  
• I recently went on the seven day trip to Yellowstone Park and Mount Rushmore. I am pleased to say I had a great time. Our tour guide, James Li, was great at teaching us about our destinations and especially good at making us smile with his great sense of humor. It was amazing to see him translate his speech from Mandarin to English and also to the occasional Cantonese.
  
  In the past tours I've taken with other tour companies, the tour bus would be such a bore. During this trip, James and Henry, our bus driver, made the trip exciting with their late policy. If you were late and the last one to get on the bus, you would sing in front of everyone. Everyone was joyful and clapping. It was such a warm environment.
  
  The last day was full of great memories as each member of the tour gave a small speech about their experience during the past week or sang a song. Thank you for making our trip so enjoyable, Henry, James, and everyone else on the bus! This trip was definitely a success. I cannot wait to see what you have to offer in your upcoming tours! This really was a Joy Holiday!
  ------ Kenny Leung, July 09, 2008
  
  
  
• This is the 3rd time I attended the tour from JH, however, this is the very first time that motivated myself to write some feedback to share with everyone.
  
  I just came back from Grand Circle GC7 tour (Jul 19 to Jul 25, 2008).  I had wonderful time with my group and our tour guide James Li.  Tour guide is the key to the success of a trip.  James outlined the whole trip in the very first day.  Of course, we have no idea what he’s talking about in the beginning.  He sincerely responded to any kind of requests from us; it made us feel that our need has been taken care of.  These nature wonders are located mostly in the Utah and Arizona.   The weather is very hot during this time of the year.  James carried bottle waters and resell to us $1 for 4.  I’v never seen this type of services throughout my entire tour trips(10 yrs).  We usually buy the expensive bottle water from stop to stop. 
  
  Following are the highlight of our tour guide …
  • outline every things carefully;
  • respond to our needs/questions spontaneously;
  • full knowledge of each journey;
  • personally lead the group to the trail (small or large);
  • involvement - James is always around (guiding, dining, sightseeing, photographing);
  • James likes his job and he has right characters for his job;
  • James has passion to his job and his clients;
  • James cares about his customers.

If you are astonished by the beauty of Yellowstone and Grand Canyon, you will definitely like the trip of 7 days Grand Circle (GC7).  If you like more info about this trip, you can contact me at tzshaw08@gmail.com. Overall, thumbs up to JH GC7 and our tour guide James Li.
------ Terry Shaw  July 26, 2008
 

• 我们是7月21日黄石公园七日游旅客, 现在回到广州, 首先想到应致谢你们的优秀导游: James Li, 我们将会把<喜悦假期>介绍给我们在美国的和将要去美国的朋友. 我们是全团唯一不会英语的中国人, 得到Li的特别关照,  使我们旅途顺利,旅程愉快, 永远难忘! Li的敬业精神令人佩服:一路上他用普通话, 广州话,英语做讲解介绍; 知识性很强,使我们学到书本杂志很难得到的知识. 他的记忆力特好, 行程时间安排很准, 组织能力很强,团友们诚心悦服听从他的安排.....优点很难胜数. 有这样的员工, 是你们公司的骄傲和自豪! 请代我们向他致谢意!
  ------ 广州 陈 林 2008.07.29
  
  
• Dear Joy Holiday, James, Louis, Mary, David, Jolene, Simon, Jessica, Audi, Myn and Nung lin and the rest of the gang of our Mount Rushmore trip. Thank you so much for a truly memorable and fun trip. James, your leadership set the tone of the whole trip. You managed to inform our truly international group in three languages specially when it comes to safety, history, and housekeeping such as lateness, rest and bathroom stops and meals. Your honesty, sense of humor, willingness to adapt to all the needs of the customers, your passion for history and gentleness with generosity is deeply appreciated.
  
  Louis, not only did you drive with confidence paying attention to our safety, but you all entertained us with your piano playing, singing and we appreciate your making sure our luggages were taken cared of and that we come down safely from the bus. Both of you, had such a great attitude of welcome, fun and always making us feel safe, taken cared of and giving us all the opportunity to make up our minds and share in the decision making of some stops. The cleanliness of the bus, the entertainment, shows and movies, the karaoke, the mutual respect amongst the passengers, and the timeliness of the trip allowed all to have a dim sum quality to our whole trip...full of variety, satisfying and well worth it.
  
  The trip was special because of all your efforts and we would like your company to know that they have gems in the two of you. I hope this photo gets to all who wish to have them and share more photos with each other later on. Please share with those who you have email addresses of specially Frances Leo, Lina, Wellington and Tricia as i forgot to get their emails and Dan and his wife, from Vietnam and also the three Thai ladies and the Taiwan Mama and Papa, the Shanghai couple and the family of four from Fremont who sang so very well. Thank you so very much for a wonderful trip and memories. We hope to join more of your trips someday. God bless and keep you all safe. Take care.
  
  ------ Celeste and Chok Yu